This document outlines the Privacy Policy of CDS PARTNERS PTY LTD ACN 633 190 637 ("the Company") with regards to the use of the application Auto Optix ("the App") which is wholly owned and operated by the Company and how your personal information will be collected, managed, used and protected.
Use of Personal Information
The Company is committed to protecting your personal information and whilst using the App, the Company will only collect what information is necessary in order to facilitate the effective running of the services of the App.
We collect, store, use and disclose personal information in order to comply with certain regulatory demands and in order to provide the services associated with the App. Furthermore, we may use your personal information in order to assist you in addressing issues or disputes, arranging for third party services, identify you to protect against fraud and to contact you with updates about services and products.
Finally, your personal information may be transferred to another party should the App at any point be sold to another entity by the Company.
Types of Personal Information Collected
We may collect a range of personal information including but not limited to name, address, date of birth, business details, company details and bank account details.
Most personal information we will collect directly from you when you sign up to the App through the website and provide your relevant details. We may also collect personal information as needed through Third Party Providers which assist the App by providing services in relation to:
- Data storage;
- User billing; and
- User messaging.
Protection of Your Personal Information
We take steps to store your personal information securely.
Some of the Third Party Providers that we or you share information with may be located in, or have operations in, other countries. This means that your information might end up stored or accessed in overseas countries.
If we send your personal information to overseas recipients, we will make sure appropriate data handling and security arrangements are in place.
We will update your personal information if you contact us using the details below. Should we believe that your personal information is incomplete or out of date, we may seek to complete our records by contacting you or gathering information from our Third Party Providers.
Contact Us
Company Email Address support@autooptix.com.au
Company Mailing Address Suite 1/20 Baynes Street, Margate QLD 4019
You may contact us at any time in order to determine what personal information of yours we are currently holding, to request more information regarding our Privacy Policy, to request a printed copy of this Privacy Policy or to change and or correct any personal information that we hold.
We will endeavour to reply to a Privacy Policy request within thirty (30) days from the date that we receive it.
Any complaints about our Privacy Policy or our handling of your personal information may also be directed to the contact details above. We take all complaints about our Privacy Policy very seriously and will contact you within thirty (30) days of receiving your complaint.
If you feel your complaint has not been satisfactorily addressed:
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You can contact the Office of the Australian Information Commissioner on 1300 363 992 if your complaint is about how we handle your personal information: or
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You can contact the Australian Financial Complaints Authority on 1800 931 678 if your complaint is about the products and services we provide.
Privacy and the Website
This part of the Privacy Policy is specific to our website at https://portal.autooptix.com.au/login.
Our website and App are designed to provide you with tools that enable you to provide your customers with a full video audit of their vehicles. We may collect the personal information you enter when using any of the interactive tools on our website or on the App.
Our website has links to third party external websites which may benefit the user. These external websites may have privacy policies that differ greatly from, this Privacy Policy and you should review these when you visit these websites. Third party websites are not covered by this Privacy Policy.
Cookies are small pieces of text stored on your computer or device to help us determine the type of browsers and settings you are using, where you have been on the website, when you return to the website, where you came from, and to ensure your information is secure. The purpose of this information is to provide you with a more personal and effective experience on our website, including presenting web pages according to your needs or preferences.
We use cookies to give you access to certain pages of the website without having to log in each time you access the website. We may also use external service providers to track the traffic and usage on the website.
Cookies are used on many websites on the internet and you can choose if and how a cookie will be accepted by changing your preferences and options in your browser. You may not be able to access some parts of our website however if you choose to disable the cookie acceptance in your browser, particularly the secure parts of the website. As such, we recommend you enable cookie acceptance to benefit from all the services on the website.
Website analytics measurement software is used to assist in tracking traffic patterns to and from our website, anonymously surveying users of the site. The system is used to collect such information as the number of unique visitors, how long these visitors spend on the website when they do visit, and common entry and exit points into and from the website. This non-personal information is collected and aggregated by third party software and provided to us to assist in our analysis of our website.
Updating this Policy
This policy is effective from 01 April 2021 but may be updated, amended or otherwise changed from time to time with thirty (30) days' notice given to our users. Any updated policy will be made available on our website.